Follow Us:

FAQ

FAQ

Company & Production
Are you a trading company or a manufacturer?

We are a professional high-voltage electrical equipment manufacturer based in Yueqing, China, with a full in-house production chain.

How many years has your company made this kind of equipment?

Founded in 2012, we have 14 years of industry experience, starting from coils and expanding to HV switchgear in 2014.

Which certificates do you have for your equipment?

We have ISO 9001, ISO 14001, ISO 45001 certifications with CNAS & IAF recognition, plus official type test reports for core products.

What standards do your products comply with?

Our products meet GB standards and IEC 62271 international standards, compatible with most national grid specifications worldwide.

What quality inspections are performed before delivery?

Each unit passes resistance test, mechanical operation test, withstand voltage test and vacuum check, with a quality report for each batch.

Where is your factory located?

Our factory is in Yueqing Economic Development Zone, Wenzhou, with complete supply chains and easy access to major export ports.

Products & Customization
Is OEM service acceptable?

Yes, we offer full OEM/ODM services with custom branding on nameplates, packaging and manuals.

Can you design equipment according to our size and specifications?

Yes, we accept custom production based on your drawings. Our technical team will reply within 1 working day.

Can you supply spare parts and long-term component support?

Yes, we provide original spare parts for all our products and guarantee long-term component supply for maintenance.

Orders & Delivery
What is your MOQ?

Trial orders of 1 unit are acceptable for standard products. OEM MOQ is flexible and negotiable.

What are your payment terms?

Standard term is T/T: 30% deposit in advance, 70% balance before shipment.

How long is your delivery time?

7-15 working days for standard products, 15-30 working days for custom OEM orders.

How do you pack the equipment?

Export-grade plywood wooden cases with moisture-proof and shock-proof lining. Custom shipping marks are available.

Service & Market
Do you provide detailed and professional installation manuals?

Yes, full English installation manuals are included. We also offer remote technical support via email or video.

Which overseas markets do you support and what export services do you offer?

We mainly serve Southeast Asia, Middle East and Africa, and provide full customs documentation and logistics support for export.

X
We use cookies to offer you a better browsing experience, analyze site traffic and personalize content. By using this site, you agree to our use of cookies. Privacy Policy
RejectAccept